| |
ABOUT WEB SMARTDEVICEMONITOR |
|
| |
· |
Web SmartDeviceMonitor installs on a server and allows support personnel to remotely monitor, configure and centrally manage network printing devices |
|
| |
· |
Included Device Management (DM) module automates administrative tasks, including: device discovery, group management, remote firmware updating, and batch configuration |
|
| |
| |
MAJOR APPLICATIONS |
|
| |
· |
Assist IT Managers, Helpdesk and Printer Support personnel to provide proactive management of network printing workflow |
|
| |
| |
BENEFITS |
|
| |
· |
See all "devices in error" with one click! |
|
| |
· |
Reduce printer related support calls and improve response time |
|
| |
· |
Streamline the support of printing at your company and lower device administration burdens |
|
| |
· |
Increase peripheral reliability and performance |
|
| |
| |
USING WEB SMARTDEVICEMONITOR |
|
| |
· |
No special client software needed - remote administration and configuration of devices can be done from anywhere using a web browser |
|
| |
· |
Clicking on a listed device reveals current conditions including paper, toner, memory levels, counter and configuration information |
|
| |
· |
Displays early warnings such as "Low Toner", or "Almost out of Paper" as well conditions that indicate a halted device including "Paper Jams", "No Toner", "Cover Open", etc. |
|
| |
· |
Alerts can be automatically emailed or sent by text message to support personnel |
|
| |
| |
IMPLEMENTING THIS SOLUTION |
|
| |
· |
Installs on a Windows server (supports IIS and Apache) |
|
| |
· |
Network printers are automatically discovered by the software and a MySQL device database is built |
|
| |
· |
After discovery, devices can be grouped for easier administration (up to 1,000 devices per group) |
|
| |
· |
Can operate across multiple IP segments or subnetsso devices can be centrally supported regardless of location |
|
| |
· |
Scalable enterprise-capable solution allows for support of devices located on multiple floors, between buildings, or between cities across the company WAN |
|
| |
| |
INCLUDED SOFTWARE MODULE - DEVICE MANAGEMENT (DM) |
|
| |
· |
Automates administrative tasks |
|
| |
· |
Device discovery |
|
| |
· |
Group management |
|
| |
· |
Remote firmware updating |
|
| |
· |
Batch configuration |