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ABOUT @REMOTE |
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The @Remote management system facilitates remote device management for your networked fleet of Multifunctional products and printers |
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Intelligent alerts automatically notify service providers of devices needing service and toner |
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Enables remote firmware upgrading and device adjustment |
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Provides remote access to device utilization reporting |
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MAJOR APPLICATIONS |
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Anyone looking to eliminate manual meter reads |
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IT Managers seeking to understand what ouput devices are on the network, optimize these assets and control where and how printer supplies are being consumed. |
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Anyone wanting to simplify management of a printing fleet |
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BENEFITS |
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Increased up-time and the ability to match device location to work load |
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Automatic, accurate, timely meter reads and billing |
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Eliminates need for manual meter collection saving hours of labor |
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Usage reporting for the device fleet is accessible remotely from a secure (HTTPS) website using a web browser |
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Ability to optimize for efficiency and cost reduction |
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USING @REMOTE |
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A hardware appliance automatically transmits encrypted device usage data (including meter data) to the secure @Remote service |
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Usage data for the fleet is automatically aggregated by the @Remote service and made available, through a secure web portal, as Fleet Utilization reporting |
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Reporting includes: Fleet Population, Utilization, Trending, and other data and device drill downs (See Sample reports/screen shots) |
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@Remote collects Print, Copy, and Fax output usage data for Savin devices, and collects total print meter for legacy and third-party devices |
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Toner alerts and service alerts are sent in real time |
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Device firemware may be upgraded on a scheduled basis |
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IMPLEMENTING THIS SOLUTION |
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@Remote is a monthly service |
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Setup and installation requires no IT personnel resources |
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Auto-discovery of network devices |
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A Remote Communication Gate is connected to network |
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Linux-based appliance (1.5 lbs. or less) |
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Protocols: TCP/IP, SNMP, HTTPS, SOAP, SMTP, DHCP |
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Each RC Gate supports up to 500 network devices and manages 100 Savin devices |
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Transmit data to @Remote service via HTTPS secure communication or E-mail |
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ISO 15408/Common Criteria Information Technology Security Certification recognized by NIAP |
@Remote is a new kind of service solution that utilizes a single connected hardware appliance to collect device data, receive and report service and toner alerts, and enable remote firmware upgrades. A secure web portal is provided as the access point for device reporting. With @Remote, you can remotely manage devices, optimize device usage and reduce your TCO.
